Welcome to Maxtto Childcare

  Stroller
  Travel system
  Car seat
  Stroller & car seat accessories
  Travel toys
  Play pen & Stair gate
  Potties training
  Maternity wear & gears
  Online outlets
 

Customer Care

 
 

Returns & Exchanges

 

Maxtto childcare product is dedicated to offering the highest levels of quality and service. We will be happy to refund or exchange any item(s)* that you are not completely satisfied with, as long as they are returned in an unused condition, within 5 days with proof of purchase.

*Excluding Personal items, Potties training product.

Product Guarantee  

All Maxtto products are carefully designed, manufactured and tested to meet the appropriate British and European safety standards for baby/nursery products.

However, should this product prove faulty within guarantee period listed below due to a materials or manufacturing fault please return it, together with these fitting instructions, to the original place of purchase. We will then at our discretion, either repair it free of charge or replace it with the same or a similar product.

For guarantee purposes proof of purchase will be required. We recommend that you retain your receipt and attach it to these instructions. They should then be kept in a safe place. The application of the guarantee period is as below:

Product Description Period
Traveling item 1. Pushchair/Stroller
2. Car seats
6 Months
12 Months

Safety item 1. Play pen
2. Stair gate
12 Months
12 Months
       
  Terms & Conditions    
 
  • Original invoice must be presented whenever service is required. Guarantee will not be valid if the invoice is not presented.
  • The product guarantee is non-transferable.
  • The guarantee is only against manufacturing faults. The guarantee applies only to defect which occur under conditions of normal operation and proper use. It does not extend to defects arising from abuse, faulty care or maintenance.
  • Company will not be responsible or be charged for service due to negligent handling, misutiliation or tempering of the product by the customer. Company will also not be responsible for damage of product through natural disasters.
  • The guarantee does not cover component parts, which require replacement in the ordinary course of use due to normal wear and tear by reason of their characteristic, including accessories.
  • Product guarantee is valid from the date of purchase and period as stated.

 

 

Contact Us

Customer care:
Maxtto Childcare Products
PO Box 667
Telford, Shropshire
TF3 2ZT

E: cc@maxtto.co.uk

 
     

Copyright 2007 Maxtto Childcare

info@maxtto.co.uk